- If this happens, it could be that the print head on the label printer is either dirty or worn out. You can try to clean the printhead with an alcohol wipe or alcohol pen.
- If this does not fix the issue, email your printer model to support@scale.net and we can order a new printhead for that printer model.
- If needed, you can watch a video on how to clean the printhead at https://www.youtube.com/watch?v=B2_d4G2UrTo
White lines going through label/ barcode on label doesn't scan Print
Modified on: Mon, 11 Aug, 2025 at 10:34 AM
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