General Trouble Shooting

Problems and Fixes

Barcode Looks right but getting invalid barcode
When making a GS1 Linear barcode in ZPL This code needs to preceed the label ">;>8".  Without this the barcode will not scan and will most l...
Tue, 19 Jul, 2022 at 8:18 AM
BOL Not Printing
If the BOL is not auto printing check the setting under Edit>>Setup Make sure the setting Auto Print BOL is checked
Fri, 22 Jul, 2022 at 6:39 PM
Tray Pack Label Not Printing
Make Sure the Print Pack Label Check Box is Checked.  Is the tray pack label printer connected to the network?  Is the tray pack printer on?
Mon, 25 Jul, 2022 at 10:34 AM
Scale PC Red Exclamation Mark for Printer
Printer is not there to the software but can ping and remote into the printer.  To fix try Power cycling the printer. If this doesnt work try  remoting into...
Tue, 13 Sep, 2022 at 11:53 AM
Zebra Wireless desktop printers Sleep Mode Turn Off
If you are getting intermittent communications with a zebra wireless printer try this Zebra Wireless desktop printers Sleep Mode Turn Off Open Hyper...
Wed, 14 Sep, 2022 at 9:24 AM
Label Printer Maintenance ZD4212 / ZD621
Label Printer Maintenance Calibrating the ZD621 and ZD421 : \ o Calibrate Label Printer if labels are not feeding correctly Press and hold th...
Fri, 27 Jan, 2023 at 8:22 AM
PPS Ultralite Quick Start
Initial Setup CLick on this icon  These settings only need to be set when first using the software Go To Edit then Setup Coose the lablel tab and s...
Fri, 27 Jan, 2023 at 8:23 AM
Printing dead labels that need activation scans
Labels can be printed so that they need activation scans to become live in the system.  With this product specific setting, when a label is printed in produ...
Fri, 27 Jan, 2023 at 8:24 AM
Auto Lot When Boxing with the 1280 scale
This functionality auto creates a lot at the scale every half hour.  It uses the julian date and adds 01-47 at the end of the label.  To turn on this functi...
Fri, 27 Jan, 2023 at 8:27 AM
Opening Another Company
Tue, 31 Jan, 2023 at 8:28 AM